1. Data controller
The controller responsible for personal data on this website is Kneemobility, Level 1, 100 Cubitt Street, Cremorne VIC 3121, Australia. Phone: +61 3 9918 0805. Email: partners@kneemobility.world.
2. Data we collect
- Contact form data: name, email address, and message content you choose to submit.
- Technical data: IP address, browser type, referring URL, and pages visited.
- Cookie data: as detailed in our Cookie Policy.
3. Purposes and legal bases
- Responding to enquiries — Article 6(1)(a) GDPR consent and Article 6(1)(b) pre-contractual steps.
- Securing and operating the website — Article 6(1)(f) GDPR legitimate interests.
- Analytics and marketing cookies — Article 6(1)(a) GDPR consent only.
4. Retention periods
- Contact form submissions: retained for 24 months after the last correspondence, then deleted.
- Server logs: retained for 30 days for security purposes.
- Consent records: retained for 36 months as proof of consent.
5. Recipients
We do not sell personal data. Limited processors may receive data on our behalf — hosting and email providers — under written data processing agreements, located in jurisdictions providing adequate protection.
6. International transfers
Where data is transferred outside the EEA or Australia, we rely on Standard Contractual Clauses and equivalent safeguards.
7. Your rights
- Right of access, rectification, erasure, restriction, and portability.
- Right to object to processing based on legitimate interests.
- Right to withdraw consent at any time, without affecting prior lawful processing.
- Right to lodge a complaint with a supervisory authority (e.g., the OAIC in Australia, or your local EU DPA).
8. Security measures
We apply technical and organisational safeguards including TLS encryption, access controls, encrypted backups, least-privilege access, and periodic review of vendors and procedures.
9. Children
This site is not directed at children under 16. We do not knowingly collect data from minors.
10. Updates
We may update this policy to reflect operational or legal changes. The current version is always available at this URL.
11. Contact
For privacy enquiries, please write to partners@kneemobility.world or use the contact form.